Assistant Manager (Consumer Affairs) Job in Benue State

Industry:  Government

Specialization: Administration & Office Support and Customer Service
Minimum Qualification: Degree
Required Experience: 7 - 10 years
Application Deadline: August 27, 2012

Job Description

A reputable Utility Regulator based in Abuja invites suitably qualified candidates to fill positions in its Zonal Offices.

Competency Requirement and Abilities:

• Ability to update and maintain an effective consumer complaint database
• Ability to identify, investigate and follow-up on consumer complaints
• Must be able to provide support using key indicators in tracking the performance of the Electricity Sector in consumer issues and ensuring that the Commission proffers effective regulations.
• Ability to carry out regular update of consumer protection rights and obligations
• Strong negotiation and networking skills
• Result focused / quality focused disposition
• Strong communication and presentation skills
• Knowledge of Microsoft office packages.

Qualifications and Requirements:

• A good Bachelor’s Degree in the Arts, Management, or Social Science, second class (lower division), from a recognized institution. 
• Postgraduate Degree will be an added advantage.
• Minimum of 8 years post graduation relevant experience.
• Experience in customer service is an added advantage.

Apply Now or You can also apply to this job from your e-mail box by sending your CV to 5364@jbng.me